Returns & Exchanges
We want you to love your hair results, which is why we offer a 30-day satisfaction guarantee on all products purchased directly from our site. If you are not completely satisfied with your purchase, you can return your items for a full refund or exchange within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the products in their original packaging, ensuring all caps are tightened to prevent leaking during transit.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing